Q: What do you suggest for a gift?
Selecting the perfect gift can be difficult. Art, especially,
is very personal, and it can be challenging to find the perfect
print for someone else. The best option is to send your intended
recipient to our website and have them pick out their own print,
even if that means simply listening to what they say about the
images while revealing no hint of your intentions. We have found
that people often comment on their favorites.
Fortunately, our return policy simplifies the giving process by
removing some of the associated stress. If your gift recipient does
not like the print they receive, they can exchange it for another one.
And if you are unsure of the recipient's framing preferences, we
recommend that you select an unframed print so that the print can
be framed by the recipient themselves to match their decor.
Q: Can I include a personalized message with gift prints?
Absolutely! Either include the request with your order or
send us your message directly at
customer-support@city-escapes-photography.com
Please ensure that all names, etc. are spelled correctly, as we will print them
just as you send them to us.
Q: Can you provide a gift reciept?
Absolutely. Please include a note requesting a gift receipt
when you place your order.
Q: What if the person to whom I give this print doesn't like it?
No problem; the print can be exchanged for another. It is important
to us that both you and the print recipient are happy with your purchase,
and we will work with you and the recipient to ensure complete satisfaction.
Please refer to our complete return policy for details, available at
here.
Please note that you may be responsible for additional
shipping and handling charges if a print needs to be exchanged.
Q: How does your return policy work if there are more than thirty days
between when I purchase a print and when I intend to give it as a gift?
For example, if I order a print in October that is to be given as a Christmas
gift?
In such a circumstance, we suggest that you include in your order the
information that the print is to be a gift, and the date the print is to be
presented. We will then process your order normally, but wait to ship the
print until the appropriate time, thereby enabling your recipient to have
the print during the thirty day return period. This policy enables you to get
the lowest edition number available at the time of purchase, without having to
present your gift weeks or even months early.
Please note that full payment must be made at the time of purchase, not at
the time of shipment.