Q: Why Limited Editions?
We find that only issuing a limited number of a print is a great way to add significant value to your purchase.
With our method of issuance, you can be sure that if your chosen print has an edition of 500, there will only be
500 of those prints made, regardless of size. We do not issue a "limited edition" run of 500 in one size, to be
followed with another "limited edition" run of 500 in a slightly different size when the first sells out. We
believe that such a construct dilutes the value of the Limited Edition. Instead, we determine -- and publish --
the number of prints to be made in each size beforehand, the total of which, in the above example, would equal 500.
That way, you know the maximum number of prints that will ever be made of your chosen image.
Q: How do your Limited Editions work?
For each photograph in our gallery, we begin by determining the total number of prints that we want
to release, and the sizes in which the print will be available. We then allocate a fixed number of
prints to each size. Note that we do not further
differentiate between type of print (traditional or canvas) or whether or not the print was framed. As all of the
prints in a given allocation are purchased, we will remove the option to purchase that size print.
We have chosen this method in order that our clients know exactly what we mean when we say
“Limited Edition”. If we have an edition of 1000, that means that only 1000 prints of that image
will be made across all sizes and media. We have come across numerous other photographers and
artists who will designate a “limited edition” run of (for example) 1000 prints, but who do not
tell their customers that what they actually mean is 1000 prints in a specific size, medium, or
both. Once that release is sold out, the photographer simply re-issues the image at a different size
or in a different medium as a new “limited edition” release. We find this approach to be quite
misleading, and frankly, a bit insulting to those clients who purchase a print only to discover later
that it is not nearly as limited as they were led to believe.
We allocate the print numbers sequentially across all sizes, as each order is processed. Thus the
first person to order a print, regardless of size or medium, receives print number 1, the second
receives print 2, etc. The print number will be specified on the front of the print, along with
Jodi’s signature. We will also provide a Certificate of Authenticity which contains this
information. We do not currently support requests for specific print numbers on orders (e.g.
multiples of 100, lucky numbers, etc.).
Finally, while our Gallery Prints are limited edition, we reserve the right to use the same images
on non-Print products, such as on greeting cards or in books, which are not limited edition. This
is a common exclusion which maintains the value of the prints while allowing others to enjoy the
images in a different format.
Please feel free to contact us at
customer-support@city-escapes-photography.com
if you have any questions about our prints in general or this policy in particular.
Q: Will the image on my Limited Edition print ever appear on other items?
While our Gallery Prints are limited edition, we reserve the right to use the same images on non-Print products,
such as on greeting cards or in books, which are not limited edition. This is a common exclusion
which maintains the value of the prints while allowing others to enjoy the images in a different format.
Q: How are your prints framed?
For prints on photographic paper:
We begin by choosing frames and acid-free matting materials that complement the print. Most prints
are double matted, though a few are either triple matted or have no mat at all. (We utilize spacers
for those prints that have no mats. Spacers keep the print from coming into contact with the glass,
thereby preventing the two from sticking together over time.) All of our framed prints come with
conservation-grade, non-glare glass as the standard glass, though both museum and regular glass are
available upon request.
All of the materials used are either acid-free or sealed where they are in close proximity to the
print, which protects the print from damage caused by acidic materials (such as wood frames). We seal
the back of the frame to prevent dust from making its way to the frame's interior, and install hanging
materials. You need only to unpack your print and hang it on the wall!
For prints on canvas:
Our canvas prints are framed within a lined frame without mats or glass. The back of the frame
is left open to allow for proper air flow around the canvas, which helps to maintain its longevity.
Of course, hanging materials are installed on these frames, as well.
Q: What is the difference between the conservation non-glare glass that comes
standard with your prints, and the museum glass which you offer as an alternative?
Under what circumstances would you recommend each type of glass?
Both types of glass that we employ are manufactured by Tru-Vue, Inc., and both are high-quality pieces
designed to block 98% of the ultraviolet light that can damage a print. This helps to extend the life of
the print, both by preventing colors from fading, and by helping to prevent degradation of the actual print
itself. The primary difference between the two glass types is how they reflect light. The conservation
non-glare glass gives the appearance of a matte finish, while the museum glass more closely resembles a
glossy finish.
Our standard conservation non-glare glass has been etched on one side, which causes light to be refracted
and results in a significant decrease in distracting glares and hotspots. Many other reflection-control
glass types are etched on both sides, which cause the image to appear fuzzy or out of focus. Because
ours is etched only on one side, it eliminates the glare without causing a significant appearance of
fuzziness.
Our museum glass has been manufactured with a special coating that serves two purposes: first, it significantly
reduces glares and hotspots and second, it allows for the truest color rendition, especially of dark colors
-- in particular blacks. For these reasons, though museum glass will improve the display of most of our
prints, we especially recommend it for those prints with many dark colors.
Q: Why are some print sizes offered in canvas only?
While the choice between canvas and traditional prints is largely a matter of personal preference, canvas
is an excellent medium for large prints specifically because it does not require glass or acrylic
protection. This makes the large prints much lighter than they would otherwise be, enables them to
be displayed in places where they otherwise might not be able to be hung due to support issues, and
makes them easier to care for -- no fingerprints, smudge marks, or dust on a large, difficult to
clean piece of glass. There is also no glass to break during shipping -- an added bonus.
Q: What is a "Gallery Wrap"?
"Gallery Wrap" refers to an unframed canvas print that is hung on the wall as is. When stretched,
the canvas is attached only to the back of the frame, leaving the sides (including the top and
bottom) clean and crisp-looking. Our Gallery Wraps have white sides, unless black
is specifically requested when the canvas is ordered.
Q: Do I need to add insurance to my shipping costs?
No. All of our shipping rates already include insurance.
Q: What is your return policy?
We want you to be happy with your purchase, and will work with you to ensure your complete satisfaction.
Our complete return policy is available
here.
Q: How often do you issue new releases?
We generally have two releases a year, one in the spring and one in the fall, though the exact timing of each release may
vary. On rare occasions, we may also have a special release at a different time of year.