Absolutely! Contact us at customer-support@city-escapes-photography.com or (509) 396-5154 to discuss your preferences. We can accomodate practically any general requests (i.e., a black frame to match your wall of black frames), and will accomodate specific frame requests where possible. Please note that due to highly variable prices for different frames, the price for your print may need to be adjusted.

Regular glass is available at no additional charge, though we do not recommend it due to its low ability to block ultraviolet rays and its high glare properties. Let us know of your preference by contacting us at customer-support@city-escapes-photography.com or (509) 396-5154.

Yes, though we use UPS ground as our standard shipping method due to its reliability and low cost to you. If you prefer another shipping method or need expedited shipping, please select the special handling shipping option and either include special instructions in your order or contact us at customer-support@city-escapes-photography.com and we will do our best to accommodate you. Please remember, however, that we still require sufficient time to print and frame your chosen print(s).

We make every effort to get your prints to you in the shortest amount of time possible -- usually much faster than 6-8 weeks. We are often able to ship prints in two weeks or less. However, certain sizes require additional time to print and frame. Also, we are a small company. If we are on a shoot, we will not be able to process your order until we return.

Absolutely! Either include the request with your order or send us your message directly at customer-support@city-escapes-photography.com Please ensure that all names, etc. are spelled correctly, as we will print them just as you send them to us.

Unfortunately not. We are not currently able to support requests for specific print numbers on orders (e.g. multiples of 100, lucky numbers, etc.). We allocate the print numbers sequentially across all sizes, as each order is processed. Thus the first person to order a print, regardless of size or print type, receives print number 1, the second receives print 2, etc. The print number will be specified on the front of the print, along with Jodi’s signature. We also provide a Certificate of Authenticity which contains this information.

We want you to be happy with your purchase, and will work with you to ensure your complete satisfaction. Our complete return policy is available here.